7bet11 Terms & Conditions

1 Acceptance of Terms

By accessing, registering on, or using any part of the 7bet11 website, mobile application, or any related services (collectively, the "Platform"), you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

If you do not agree to these Terms in their entirety, you must immediately cease using the 7bet11 Platform. Your continued use of the Platform following any modification to these Terms constitutes your acceptance of the revised Terms.

These Terms constitute a legally binding agreement between you ("Player," "User," or "you") and 7bet11 ("we," "us," or "our"). These Terms apply to all users of the Platform, including visitors, registered players, and any other persons who access or use the Platform in any manner.

2 Eligibility

To register and use the 7bet11 Platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age. This is the minimum legal age for casino-style gambling in the Philippines as aligned with PAGCOR regulations. Providing false information about your age is a serious violation of these Terms and may constitute fraud.
• You must be a natural person. Corporate entities, automated systems, and bots are not permitted to register accounts.
• You must not be a resident of any jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, director, or officer of 7bet11, nor an immediate family member of any such person.
• You must not be subject to any self-exclusion order, whether imposed by 7bet11 or any regulatory authority.
• You must have the legal capacity to enter into a binding contract under the laws of the Republic of the Philippines.

3 Account Registration

To access the full features of the 7bet11 Platform, you must create a registered account. The following conditions apply to account registration and maintenance:

• You may only register one account per person. Multiple accounts are strictly prohibited. If duplicate accounts are detected, 7bet11 reserves the right to close all associated accounts and forfeit any balances therein.
• You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, valid email address, and contact number.
• You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. Do not share your login details with any third party.
• You must notify 7bet11 immediately if you suspect unauthorized access to your account. We will not be liable for any loss resulting from unauthorized use of your account where you have failed to maintain the security of your credentials.
• 7bet11 reserves the right to require identity verification (KYC — Know Your Customer) at any stage, including at registration, before processing withdrawals, or at any time we deem necessary for compliance purposes.
• Acceptable KYC documents include a valid Philippine government-issued ID (e.g., PhilSys National ID, passport, driver's license, SSS/GSIS ID, PRC ID, or voter's ID).

4 Deposits & Withdrawals

7bet11 supports Philippine Peso (PHP / ₱) transactions through the following payment channels: GCash, PayMaya, BPI, BDO, and Metrobank. All account balances are maintained in Philippine Peso.

Deposits:

• Deposits must be made from a payment account registered in your own name. Third-party deposits are strictly prohibited.
• Minimum deposit amounts and any applicable processing times are displayed at the point of transaction within the Platform.
• 7bet11 does not charge deposit fees on its end; however, your payment provider may apply their own transaction charges.
• Deposits made in error cannot be reversed once credited to your 7bet11 wallet. Contact support immediately if you believe an error has occurred.

Withdrawals:

• Withdrawals will only be processed to a payment account registered in the same name as your 7bet11 account.
• Identity verification must be completed before your first withdrawal can be processed.
• 7bet11 reserves the right to conduct additional verification checks before processing any withdrawal request.
• Withdrawal processing times vary by payment method. GCash and PayMaya withdrawals are typically processed within 24 hours. Bank transfers (BPI, BDO, Metrobank) may take 1–3 business days.
• 7bet11 reserves the right to withhold withdrawal processing if there is reasonable suspicion of fraudulent activity, money laundering, or breach of these Terms.

5 Bonuses & Promotions

From time to time, 7bet11 may offer bonuses, free credits, cashback offers, and other promotional incentives to eligible players. The following general conditions apply to all promotions unless otherwise specified in the individual promotion's terms:

• Bonuses are subject to wagering requirements, which will be clearly stated in the specific promotion's terms and conditions.
• Bonuses may only be claimed once per player, per household, per IP address, and per device, unless explicitly stated otherwise.
• 7bet11 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Bonus funds and winnings derived from bonus funds may not be withdrawn until all applicable wagering requirements have been met.
• Any attempt to abuse promotional offers — including but not limited to creating multiple accounts to claim bonuses — will result in immediate account suspension and forfeiture of all bonus-related balances.
• 7bet11 reserves the right to determine, at its sole discretion, whether a player qualifies for any particular promotion.

6 Game Rules & Fair Play

All games available on the 7bet11 Platform — including Fortune Dragon, Diamond Tycoon, Spirit Party, HRG Live, Tower, Cocktail Nights, 3-Hand Casino Hold'em, and all other titles — operate using certified Random Number Generation (RNG) technology to ensure fair and unpredictable outcomes.

• Each game has its own specific rules, which are accessible within the game interface. Players are responsible for familiarizing themselves with the rules of any game before placing wagers.
• Published Return to Player (RTP) percentages represent theoretical long-term averages and do not guarantee individual session outcomes.
• In the event of a technical malfunction during a game session, the affected round may be declared void and any wagers placed during that round will be refunded to your account.
• 7bet11's decision on the outcome of any disputed game result is final, subject to the dispute resolution process outlined in these Terms.
• Players must not use any software, tool, or strategy designed to gain an unfair advantage over the Platform or other players.

7 Prohibited Conduct

The following conduct is strictly prohibited on the 7bet11 Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent ban, forfeiture of balances, and referral to law enforcement authorities where applicable:

• Registering more than one account on the Platform.
• Providing false, misleading, or fraudulent information during registration or verification.
• Using the Platform if you are under 21 years of age.
• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the Platform.
• Engaging in any form of collusion, match-fixing, or coordinated play designed to manipulate game outcomes.
• Exploiting software bugs, errors, or vulnerabilities. Any such bugs must be reported to 7bet11 support immediately.
• Using the Platform for any money laundering, fraud, or other illegal financial activity.
• Attempting to reverse-engineer, decompile, or otherwise tamper with any part of the Platform's software or systems.
• Harassing, threatening, or abusing other players or 7bet11 staff through any communication channel.
• Accessing the Platform from a jurisdiction where online gambling is prohibited by law.

8 Intellectual Property

All content on the 7bet11 Platform — including but not limited to the 7bet11 name and logo, game graphics, software, text, images, audio, video, and user interface design — is the exclusive property of 7bet11 or its licensors and is protected by applicable intellectual property laws.

• You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal entertainment purposes in accordance with these Terms.
• You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the Platform without the prior written consent of 7bet11.
• Any feedback, suggestions, or ideas you submit to 7bet11 regarding the Platform may be used by us without any obligation to compensate you.

9 Privacy & Data Protection

Your privacy is important to us. The collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the 7bet11 Platform, you consent to the collection and processing of your personal data as described in our Privacy Policy.

• We collect personal data necessary for account registration, identity verification, payment processing, and regulatory compliance.
• We do not sell your personal data to third parties for marketing purposes.
• We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or misuse.
• You have the right to request access to, correction of, or deletion of your personal data, subject to our legal obligations to retain certain records.

For full details on how we handle your data, please review our Privacy Policy.

10 Limitation of Liability

To the fullest extent permitted by applicable law, 7bet11 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform, including but not limited to:

• Loss of winnings due to technical malfunctions, server downtime, or connectivity issues beyond our reasonable control.
• Unauthorized access to your account resulting from your failure to maintain the security of your credentials.
• Any decisions you make based on information provided on the Platform.
• Interruptions to the Platform caused by maintenance, updates, or circumstances beyond our control, including force majeure events.

In all cases, 7bet11's total liability to you for any claim arising out of or related to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your 7bet11 account in the thirty (30) days preceding the event giving rise to the claim.

11 Account Suspension & Termination

7bet11 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Failure to complete identity verification within a reasonable timeframe.
• Receipt of a self-exclusion request from the account holder.
• Regulatory requirement or instruction from a competent authority.
• Detection of duplicate accounts associated with the same player.

Upon account closure for breach of these Terms, any balance remaining in the account may be forfeited. Where an account is closed at the player's own request and no breach has occurred, any verified balance will be returned to the player's registered payment method after completion of any applicable verification procedures.

You may request voluntary account closure at any time by contacting 7bet11 support. Voluntary closure requests will be processed within a reasonable timeframe, subject to any pending transactions or verification requirements.

12 Responsible Gaming

7bet11 is committed to promoting responsible gaming practices. We believe that gaming should be an enjoyable form of entertainment, and we take our duty of care to players seriously.

• Players may set deposit limits, loss limits, session time limits, and cooling-off periods through their account settings at any time.
• Self-exclusion options are available for players who feel they need a break from gaming. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.
• 7bet11 enforces the 21+ age requirement strictly and will not knowingly permit underage individuals to access the Platform.
• If you believe your gaming is becoming problematic, we encourage you to use our responsible gaming tools and seek support from qualified organizations.

For more information on our responsible gaming tools and resources, please visit our Responsible Gaming page.

13 Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute arising out of or in connection with these Terms or your use of the 7bet11 Platform, the parties agree to first attempt to resolve the dispute through good-faith negotiation. You may initiate a dispute by contacting 7bet11 support with a detailed description of your complaint.

If a dispute cannot be resolved through negotiation within thirty (30) days of the initial complaint, either party may submit the dispute to the competent courts of the Philippines for final resolution.

Nothing in this clause shall prevent 7bet11 from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or to prevent irreparable harm.

14 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the 7bet11 support team. Our team is available 24/7 to assist you.

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: We aim to respond to all inquiries within 24 hours

For account-specific queries, please have your registered email address and account ID ready when contacting support to help us assist you more efficiently.